Terms & Conditions

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of twelvenorthco.com (the “Website”) and any services or materials provided by Twelve North Co (“we”, “us”, “our”).​
1.2 By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.​

2. About us

2.1 The Website is operated by Twelve North Co.
2.2 You can contact us at info[at]twelvenorthco.com or [+1 281 407 1841].​

3. Use of the website

3.1 You may use the Website for lawful purposes only and in accordance with these Terms.​
3.2 You agree not to:

  • Use the Website in any way that is unlawful, fraudulent, or harmful.
  • Attempt to gain unauthorised access to the Website, its servers, or any connected systems.
  • Introduce viruses, Trojans, worms, logic bombs, or other malicious material.​

4. Our services

4.1 Twelve North Co provides digital marketing and related services, including performance‑oriented marketing, SEO, website and app design and development, social media marketing, and content writing.​
4.2 Any specific services, scope, deliverables, and fees will be set out in a separate proposal, order form, or services agreement agreed between us and you (“Service Agreement”). In the event of conflict, the Service Agreement will take precedence over these Website Terms.​

5. Intellectual property

5.1 Unless otherwise stated, we are the owner or licensee of all intellectual property rights in the Website and its content, including text, graphics, logos, images, and code.​
5.2 You may view, download, and print pages from the Website for your own personal or internal business use only, provided you do not modify the materials and keep all copyright and proprietary notices intact.​
5.3 You must not reproduce, distribute, publish, or commercially exploit any part of the Website without our prior written consent.​

6. User content

6.1 If you submit any content to us via the Website (for example, enquiry forms or feedback), you grant us a non‑exclusive, worldwide, royalty‑free licence to use, store, and process that content for the purpose of responding to your request and operating our business.​
6.2 You confirm that any content you submit is accurate, lawful, and does not infringe any third‑party rights.

7. Privacy and cookies

7.1 Our use of your personal data is governed by our Privacy Policy, which explains how we collect, use, and protect personal information.​
7.2 The Website uses cookies and similar technologies as described in our Cookie/Cookies section or separate Cookie Policy (if applicable).​

8. No reliance on information

8.1 The content on our Website is provided for general information only and does not constitute professional advice or a guarantee of results.​
8.2 You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

9. Limitation of liability

9.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.​
9.2 To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may apply to the Website or any content on it, whether express or implied.​
9.3 We will not be liable for any loss or damage arising in connection with:

  • Use of, or inability to use, the Website; or
  • Use of or reliance on any content displayed on the Website.
    9.4 In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity or goodwill; or any indirect or consequential loss or damage.​

10.1 The Website may contain links to third‑party websites or resources. These links are provided for your information and convenience only.
10.2 We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.​

11. Suspension and termination

11.1 We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms or used the Website in an unlawful or harmful way.​
11.2 Where appropriate, we may take legal action for any unlawful or unauthorised use of the Website.

12. Changes to the website and these terms

12.1 We may update and change the Website from time to time to reflect changes to our services, users’ needs, or business priorities.
12.2 We may revise these Terms at any time by updating this page. The updated Terms will take effect as soon as they are posted. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.​

13. Governing law and jurisdiction

13.1 These Terms, their subject matter, and their formation are governed by the laws of [England and Wales / relevant jurisdiction].[]​
13.2 You and we agree that the courts of [England and Wales / relevant jurisdiction] will have exclusive (or, if you prefer, non‑exclusive) jurisdiction over any disputes arising in connection with these Terms or your use of the Website.​

14. General

14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.​
14.2 Our failure to enforce any right or provision under these Terms will not constitute a waiver of such right or provision.
14.3 You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations to another organisation where reasonably necessary as part of our business operations.​

15. Contact us

If you have any questions about these Terms, please contact:

Twelve North Co
Email: policy[at]twelvenorthco.com

Last updated: [15-01-2026]